Introduction
Highlights of 2025
| Value for Our Country | |
|---|---|
| Total Assets | TL 8.5 trillion |
| Deposits | TL 5.4 trillion |
| Total Agricultural Loans | TL 831 billion |
| Number of Individual Customers | 50.4 million |
| Value for Our Business | |
| Total Number of Active Digital Customers | 24.8 million+ |
| Number of Digital Channel Transactions | 2.3 billion+ |
| Number of Transactions Carried Out by the Operations Center | 274 million |
| Number of Branchless Banking Customers | 1.68 million |
| Value for Our Stakeholders | |
| Customer Satisfaction Rate | 4.7/5 |
| Call Center Call Response Rate | 99/100 |
| Support for Sports | Ziraat Türkiye Cup, Ziraat Volleyball Team |
| Türkiye's First Banking Museum | — |
| Value for Our Labour | |
| Number of Domestic Branches | 1,745 |
| Number of Overseas Branches | 24 |
| ATM Market Share | 14.1% |
| Number of ATMs Serving Visually Impaired Individuals | 7,001 |
| Value for Our People | |
| Number of Employees | 25,743 |
| Number of New Jobs Created in 2025 | 766 |
| Ziraat Bank Banking School | 201,876 hours |
| Digital Trainings | 878 thousand hours+ |
| Value for Our Future | |
| Sustainability Trainings | 19,880 hours |
| Energy Saving | 4,571.5 MWh |
| Renewable Energy Installed Capacity | 53.00 MWe / 63.80 MWp |
| Prevented Paper Consumption | 12.7 trillion units |