Ziraat Bank has been providing continuous support to  culture and the arts for 153 years by acting in the spirit of social sharing.
	Ziraat Bank continued its efforts to  implement social sharing projects in 2016 in areas from culture and the arts to  education, health care and sport.
	Implementing projects that aim to  develop individuals and society and which will contribute to the cultural  accumulation of society, Ziraat Bank carries forward its social responsibility  mission one step further every year.
	Promotional activities in 2016
		As in the past 7 seasons, Ziraat Bank  sponsored the Turkish Cup in the 2016/2017 football season. At the same time,  the Bank continued to support the sports club which has successfully  represented the Ziraat brand in the Men’s Efeler League since the 2007/2008  season, by being a sponsor.
	During this period, impressive stories  of “people not satisfied with their existence who want to do more” are referred  to in the television commercial prepared for Ziraat Bank’s 153rd  anniversary. The commercial also referred to how the Bank strives to offer this  country and its people something more than just being a bank. In addition to  the 153rd anniversary commercial, the opening film of the Yavuz  Sultan Selim Bridge, part financed by the Bank along with 6 financiers, was  watched with great pleasure, attracting wide coverage in both written and  social media. Ziraat Bank received the award of “The Most Loved Bank of 2016”,  handed by Lovemark, in recognition all the activities it carried out in 2016.
	 ZIRAAT BANK RECEIVED THE AWARD OF “THE MOST LOVED BANK OF  2016”, HANDED BY LOVEMARK IN BANKING CATEGORY.
ZIRAAT BANK RECEIVED THE AWARD OF “THE MOST LOVED BANK OF  2016”, HANDED BY LOVEMARK IN BANKING CATEGORY.
	Supporting art is a tradition at Ziraat  Bank.
		Ziraat Bank continues to carry out  various activities in all areas of the arts with the aim of passing our culture  and values to the next generation in the most appropriate way.
	Ziraat Bank has integrated the  importance that it attaches to art and artists since its establishment with the  slogan of “In Art for Art”. Some of the milestones in the support that it has  extended to art since the 1990’s include presenting the Kuğulu, Tunnel and  Kızıltan Ulukavak Art Galleries for art lovers.
	A total of 32 exhibitions were opened in  the Kuğulu Art Gallery in Ankara and the Istanbul Tunnel Art Gallery in 2016,  which attracted more than 25,000 visitors.
	The “State Theaters at Ziraat Stage”  which was executed under the cooperation of the General Directorate of State  Theaters and Ziraat Bank extends its support for culture and the arts to the  field of theatre.
	The First Banking Museum
		The Ziraat Bank Museum, opened on  20 November 1981, is located in the Hall of Honor of the historic  headquarters building in the Ulus district of Ankara. The museum, which  exhibits 153 years of deep-rooted history of the Bank, that has witnessed every  stage of the Republic, was the first Banking Museum to be opened in Turkey.
	The Ziraat Bank Museum exhibits the  commercial, economic, political, cultural, artistic and educational changes  that the Turkish banking system has undergone since its establishment to the  present day. It also illustrates the development of the banking system from  past to present. The museum exhibits many antique artefacts, which includes  some that are used in the banking system, in a historical setting.
	Field surveys for performance  measurements
		Using the corporate identity in  accordance with Ziraat Bank’s standards, all Ziraat Bank branches received  visits in 2016 within the scope of Visual Identity Supervision activities which  are being carried out with the aim of correctly perceiving the Ziraat brand  image by customers, integrating corporate identity standards into all  environments and preventing errors.
	In 2016, Secret Customer Program studies  continued with visits to all branches. Within this scope, performance  evaluations were carried out over the extent that Bank employees comply with  the standards set by the business objectives, the level of effort they have  demonstrated in acquiring new customers and how they reflect their product  knowledge to the customers.
	Ziraat Bank is actively involved in social media channels,  as it seeks how to best meet demand and the expectations of its customers in  every platform where they are located and to keep customer satisfaction at the  highest level.
	1,500,000THE ZIRAAT BANK FACEBOOK PAGE, ONE OF THE MOST EFFECTIVE SOCIAL  MEDIA PAGES IN THE SECTOR, REACHED OVER 1,500,000 LIKES BY THE END OF 2016.	
	Ziraat Bank in Social Media
		Ziraat Bank is actively involved in  social media channels, as it seeks how to best meet demand and the expectations  of its customers in every platform where they are located and to keep customer  satisfaction at the highest level.
	The Ziraat Bank Facebook page,  one of the most effective social media pages in the sector, reached over  1,500,000 likes by the end of 2016.
	Ziraat Bank’s effectiveness in social  media is increasing day by day:
	
		- Twitter: More than 190,000 followers,
- Instagram: About 80,000 followers,
- YouTube: Over 16,000,000 views.
Other activities
		In 2016, Ziraat Bank  contributed to implement projects that are important for our country by  sponsoring in a number of fairs opened both in Turkey and abroad.