Sustainability practices are aimed at further building on the Ziraat Bank’s strong position in the domestic market and its global competitive strength.
SUSTAINABILITY VISION
To use the unrivalled experience and knowledge that we have built up over 150 years and to utilize our resources efficiently within the framework of responsible banking principles, for the benefit of the economy, the environment, and the community; to produce enduring value for our stakeholders; to be a bank which embraces all parts of the society by improving our customer-oriented business model.
SUSTAINABILITY GOALS
To further develop the Bank’s strong position in the national market and its global competitiveness with corporate, environmental and social sustainability practices to be implemented within the scope of this policy.
SUSTAINABILITY APPROACH
Ziraat Bank’s sustainability approach is shaped in light of its responsibilities as a financial services provider, of its obligations to the environment and the community, and of its duties as an employer.
- Ziraat Bank is a strong, leading, and trusted bank. We desire to perpetuate our existing success in economic sustainability into the future by supporting it with long-term corporate, environmental and social sustainability perspectives.
- In our decision-making processes, we take a careful and thoughtful approach when dealing with environmental and social issues and the potential risks associated with them in the management of our resources and our service infrastructure.
- We regard environmental sustainability including climate change and the transition to a low-carbon economy as an important item on our agenda.
- As an employer, we believe in the importance of humane working conditions. In our business model, we attach importance to opportunity equality and to build up a learning organization structure by providing chance of self-improving among all of our employees: we target to increase employee motivation and corporate loyalty by continuously advancing human resources practices.
- As a service provider, we regard behaving customer-oriented and ensuring customer satisfaction as fundamental to everything. By constantly improving our processes, our goal is to offer banking products and services to all of our customers in practical, intelligible and accessible ways and also to enrich the banking industry through innovative and exemplary practices.
- As a business partner, we are committed to develop our relationships with suppliers on the grounds of mutual respect, responsibility, and fairness. We support our suppliers’ success through cooperative projects that we carry out together.
- We are committed to continuously develop and implement projects with the purpose of integrating universally-accepted sustainability principles into our business model.
- We attach importance to having a presence and playing an active role in multilateral sustainability initiatives and collaboration platforms both at national and international level.
Based on these fundamental points, Ziraat Bank is focused on promoting, developing and maintaining sustainability throughout its value chain.
SUSTAINABILITY STRUCTURE
Ziraat Bank’s sustainability plan, structured under the auspices of the Ziraat Bank Board of Directors, has been put into practice within the scope of a lean and effective organizational structure.
- The sustainability activities at Ziraat Bank are executed under the leadership of the Bank’s CEO.
- Sustainability activities are coordinated by the Department of Finance Group Companies Management and Investor Relations.
ZIRAAT BANK WEBSITE
The Bank’s corporate website, www.ziraatbank.com.tr, plays an important role in enlightening the public with up-to-date information. Ziraat Bank offers information and documentation in Turkish and English on the website within the scope of compliance with the Corporate Governance Principles.
ZIRAAT BANK’S POLICIES
