Ziraat Bank Sustainability Report 2014

2014 SUSTAINABILITY REPORT

A lot has changed at Ziraat Bank...

...but our passion to create added value
for our country and world has been the same for 151 years.
With our new outlook and revamped structure, we are now better focused on sustainability.
And that’s why we are Turkey’s Oldest New Bank.

Chairman’s Message

Muharrem KARSLI / Chairman of the Board of Directors

In Ziraat Bank’s view, sustainability means ensuring the viability of an ecosystem that will allow all of its stakeholders to completely satisfy all of their needs not just today but equally so in the future as well.

CEO’s Message

Hüseyin AYDIN / CEO

The results that we have achieved in terms of customer and market-focus show that we are making sound progress consistent with our goals and that our customers are demonstrating an ever-greater preference for the Ziraat brand.

Ziraat Bank in Brief

A strong, leading, and global financial services brand
Both the founder and the inherent leader of the Turkish banking industry, in 2014 Ziraat Bank continued to serve and create value for customers everywhere in Turkey from east to west and north to south as well as in cities around the world from New York to Almaty.

Environment¹

Scope 1 emissions
3,661.20 tCO₂e
(2013: 2,566 tCO₂e)

Water consumption
81,569 m³
(2013: 91,751 m³)

Scope 2 emissions
4,402.42 tCO₂e
(2013: 4,732 tCO₂e)

Human Resources

Number of employees
23,617

Number of 2014 training person
54,017

Ratio of personnel who took part training issues related to “Prevention of money-laundering and terrorism-financing”
97.97%

Community

Number of customers supplied with financing in agricultural sector
607,197

Number of agricultural support payments made to producers and associations
4,413,082

The rank of Ziraat Bank among the top one hundred companies in Turkey based on the number of women on their payroll
5^th

1) The data of Ziraat Bank Head Office buildings. Click for details of environment indicators.

Introduction

Ziraat Bank in Brief
Key Sustainability Indicators
Milestones in the History of Ziraat Bank
Ziraat Finance Group
Chairman’s Message
CEO’s Message

Corporate Social Responsibility

Ziraat Bank and Sustainability

2014 Prioritization Analysis
Sustainability and Corporate Governance
Sustainability at Ziraat Bank - We shape the future

Ziraat Bank and the Environment

The Value Created and Shared

In Brief
Customers
Suppliers
Employees

Report Profile and G4 Content Index