2019 INTEGRATED ANNUAL REPORT
SUSTAINABILITY APPROACH AT ZIRAAT BANK

SUSTAINABILITY PRACTICES ARE TARGETED TO FURTHER BUILD ON THE BANK’S STRONG POSITION IN THE DOMESTIC MARKET AND ITS GLOBAL COMPETITIVE STRENGTH.

 

SUSTAINABILITY VISION

To use our unrivalled experience and know-how we built in more than 150 years for the benefit of the economy, the environment and society; to produce enduring values for our stakeholders and become a globally-competitive bank through the principles of sustainable profitability and efficiency.

SUSTAINABILITY TARGET

To further develop both the Bank’s strong position in the domestic market and its global competitive strength by increasing the medium- and long-term leverage effect of the Change and Transformation Project through corporate sustainability practices to be implemented under the Sustainability Policy.

ZIRAAT BANK IS FOCUSED ON PROMOTING, DEVELOPING AND MAINTAINING SUSTAINABILITY THROUGHOUT THE ENTIRE VALUE CHAIN.

 

SUSTAINABILITY APPROACH

Ziraat’s sustainability approach is shaped in the light of its responsibilities as a financial services provider, its liabilities towards the environment and the society, and its duties as an employer.

  • Ziraat Bank is a strong, leading and trusted bank. The Bank desires to perpetuate its existing success in economic sustainability into the future by supporting it with long-term environmental and social sustainability perspectives.
  • In decision-making processes, the Bank takes a careful and thoughtful approach when dealing with environmental and social issues and the potential risks associated with them in the management of resources and the service infrastructure.
  • The Bank considers environmental sustainability, including climate change and the transition period to low carbon economy, an important item on its agenda.
  • As an employer, Ziraat Bank believes in the importance of human-oriented working conditions. In its business model, the Bank gives importance to equality of opportunity among all of its employees and regards diversity in its workforce as a component of Ziraat Bank’s richness and therefore supports it.
  • As a service provider, Ziraat Bank regards customer focus and customer satisfaction as being fundamental to everything. The Bank’s goal is to offer banking products and services to all of its customers in formats that are practical, intelligible, and accessible and also to enrich the banking industry through innovative and exemplary practices.
  • Ziraat Bank is determined to develop its relationships with suppliers on the grounds of the principles of mutual respect, responsibility, and fairness, and supports the success of its suppliers with the projects it delivers as a business partner.
  • Ziraat Bank integrates universally recognized principles of sustainability in its business model and develops and implements projects accordingly.
  • Ziraat Bank attaches importance to having a presence and play an active role in multilateral sustainability initiatives and collaboration platforms at both the national and international levels.

Building upon these core considerations, Ziraat Bank is focused on promoting, developing and maintaining sustainability throughout the entire value chain.

SUSTAINABILITY STRUCTURE
Established under the auspices of the Ziraat Bank Board of Directors, sustainability plans have been enforced within a lean and efficient organizational structure.

  • The sustainability activities at Ziraat Bank are executed under the leadership of the Bank’s CEO.
  • Sustainability activities are monitored by the Enterprise Architecture Department.

ZIRAAT BANK WEBSITE
The Bank’s corporate website at www.ziraatbank.com.tr plays an important role in enlightening the public with up-to-date information. Ziraat Bank offers information and documentation in Turkish and English on the website within the scope of compliance with the Corporate Governance Principles.

ZIRAAT BANK’S POLICIES

For the Sustainability Policy

For the Disclosure Policy

For the Prevention of Money Laundering and Combating Terrorism Financing Compliance Policy (AML Policy)