2012 Annual Report
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Companies from Which Support Services are Obtained

The services obtained by our Bank within the scope of the “Regulation Concerning the Outsourcing of Support Services by Banks and the Authorization of Organizations Providing Such Services”, and the companies providing these services are presented below.

1. From Fintek A.Ş. – information technology infrastructure and integration, system management, support/operation, application development and technical consultancy,

2. From Bileşim A.Ş. - alternative delivery channels and payment systems,

3. From Banksoft Bilişim Bilgisayar Hizmetleri Ltd. Şti. – software, applications and development for card-based payment systems,

4. From Veri Raporlama Programlama Bilişim Yazılım ve Danışmanlık Hizmetleri Tic. A.Ş. - internet banking software and applications development,

5. From SmartSoft Kartek Kart ve Bilişim Teknolojileri Tic. Ltd. Şti. - TSK (Turkish Armed Forces) smart card software, application development,

6. From Güzel Sanatlar Çek Basım Ltd. Şti. – cheque printing,

7. From Tepe Savunma ve Güvenlik Sistemleri Sanayi A.Ş. – security service,

8. From AVİ Gayrimenkul Yatırım Değerleme ve Danışmanlık A.Ş. and TURYAP Tapu Hizmetleri A.Ş. – support service for creation and registration of mortgage in favor of our Bank on real properties put up as collateral for the loans extended.