In order to benefit from Ziraat Bank internet and mobile banking, the user must be recognized by the system after passing through certain security steps. You can perform authentication by introducing yourself to the system with your customer number and internet banking password, and then with the SMS / OTP password or Ziraat Onay notification.
For any reason, our customers will be able to use an OTP device as a precaution against acquisition of your password by malicious people. At the time of logging into the internet and mobile banking and approving certain transactions, our customers who have an OTP device are asked to provide a one-time password generated by OTP device. So, even if the password is seized, nobody will access your internet and mobile banking. To perform critical transactions such as fund transfers, and recipient definition after logging into the internet and mobile banking for any reason, our customers who have an OTP are required to enter their OTP passwords. Depending on your security preference, this password can also be an SMS password or Ziraat Onay notification.
In addition, thanks to Ziraat Onay technology, which is offered as a security option for both Ziraat Mobile and internet banking logins, a high level of security verification is offered by device identity matching with our customer's smart mobile phones (iOS or Android). To change your security preference to Ziraat Onay, you can use our mobile application, which you can download from application markets (Google Play, App Store, Windows Store).(See: Ziraat Onay)
In addition, critical transactions above certain amounts, which are conducted over the internet and mobile banking will be notified to you by SMS (short message). Thereby, your internet and mobile banking will not be used without your knowledge, and you will be able to intervene in transactions instantly.
If you do not perform any transactions for 5 minutes during your Internet and mobile banking session, a warning window will appear and ask you whether or not you want to proceed with the transaction. If you do not answer this window in one minute or click the close the session option, your session will be closed. If you choose to proceed with the transactions, your session time will continue.