Material Topics and Materiality Matrix

Having identified 15 material topics for the materiality study, Ziraat Bank reached out to its stakeholders through surveys and collected their responses.

Ziraat Bank conducted a materiality analysis in accordance with the double materiality framework for the preparation of the 2024 Integrated Annual Report.

In line with the benchmark analysis conducted prior to the materiality study, the Bank identified its potential material issues using methodologies such as strategic priorities, stakeholder expectations, Turkish Sustainability Reporting Standards (TSRS), Global Reporting Initiative Standards (GRI), UNEP FI Principles for Responsible Banking, Banking Regulation and Supervision Agency (BRSA) Sustainable Banking Strategy Document, Bank Association of Türkiye (BAT) Sustainability Guidelines for the Banking Sector, and SASB Standards.

Having identified 15 material topics for the materiality study, Ziraat Bank reached out to its stakeholders through surveys and collected their responses. Based on the analysis of responses, the Bank categorized its material issues as “Very High Priority,” “High Priority,” and “Priority.”

Material Topics and Materiality Matrix

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Ziraat Bank Strategic Priorities Material Topics

Steady Growth

Agricultural Banking

Sustainable Economic Growth

Business Model of the Future

Corporate Governance

Advanced Technological Infrastructure

Digital Transformation and Innovation

Efficient and Lean Processes

Operational Excellence and Process Optimization  

Developing Organization and Satisfied Employees

Employee Wellbeing, Engagement, and Satisfaction

Talent Management and Trainings

Skilled Workforce and Employment

Platform Banking

Platform Banking

Global Bank

Global Banking and Competitiveness

Responsible Banking

Proactive Risk and Crisis Management

Reducing Environmental Footprint

Impact of ESG Factors on Sustainable Finance and Lending

Business Ethics, Compliance with Laws, and Transparency

Cybersecurity and Data Privacy